When recalls matter: factors affecting owner response to automotive recalls.: An article from: Journal of Consumer Affairs

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This digital document is an article from Journal of Consumer Affairs, published by American Council on Consumer Interests on June 22, 1994. The length of the article is 3781 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: This paper assesses the impact of recall-specific variables on owner response rates to automotive safety recall campaigns under the National Traffic and Motor Vehicle Safety Act of 1966. Using a multiple regression framework, the paper finds that owner response rates have been significantly higher for owners of American vehicles as compared to European and Japanese vehicles, for owners of newer model vehicles as compared to older ones, and for owners of vehicles with severe safety-related defects as compared to vehicles with lesser problems. The paper concludes with the suggestion that, for vehicles with characteristically lower owner response rates, the issuance of multiple recall notices or the coupling of periodic safety inspections with recall compliance may be advisable. (Reprinted by permission of the publisher.)

Citation Details
Title: When recalls matter: factors affecting owner response to automotive recalls.
Author: George E. Hoffer
Publication:Journal of Consumer Affairs (Refereed)
Date: June 22, 1994
Publisher: American Council on Consumer Interests
Volume: v28 Issue: n1 Page: p96(11)

Distributed by Thomson Gale

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business trends affecting the community's. economy; and to serving the interest of eco ... Overall, the vast majority of respon- dents said North America will ...

exploring how climate change is affecting. the migration and feeding patterns of ... As she recalls, honors biology. teacher Lindy Eyster set up a black-box ...

acteristics and factors necessary to carry. out the city's mission successfully. ... business owner, believes that the strate- gies the mayor implemented (ABC, com ...

... the patient rarely recalls or admits to remem ... plaintiff's attorney no matter how tempted you are. ... cian-owner by year-end in the form of W-2 income ...

matter of time before we isolate the one. cell that will become the basis for a ... will be gauged by several factors, including the achievement ...

Factors such as these should be taken into account when evaluating the ... Work operations affecting safety are to be described in writing, including ...

author's efforts to link the socioeconomic changes affecting ... tressed housing—often thought of as a matter of ill-conceived ...

This matter arose as a result of a complaint filed by Ana Hernandez and her two minor ... The seven factors are: (1) whether the owner or manager of the facility ...

couple of other factors that went on long after the ... courts will likely hold the owner legally respon- sible for damage caused to people or property. ...

of the team respon- sible for ensuring the. ships meet the requirements of ... recalls a memory from when he was about 8 or 9 years old: ...

often occur when multiple contributing factors converge, and ... affecting the quality and reliability of waived testing results. ...

authorized representative, shall be posted by the Respon ... Weden recalls stating to President Watzke ... matter of pensions, stating again that "he though ...

... to support the inference that Respon- dent knew of his union activities. ... this matter was held on June 21–23 and ... recalls that during the slowdown, Detres ...

The owner of an elevator manufacturing compa- ny became ... their employees of factors affecting health care and. related costs than they have in the past. ...

... most of human history, when families or communities were ... and economic problems negatively affecting the housing and property rights of these potential ...

ish hotel chain Sol Meliá, owner of 50%) which ... The Government recalls that the circum ... of the crucial factors affecting the productivity of. the workers. ...

choices matter and career goals have real. meaning—to see the ... This debate is unnecessary when one recalls. that GPRA's basic purpose is to help managers ...

commitment to the value and quality of research carries with it a respon ... which met through the winter of 2004 to consider the matter of scientiﬁc. publishing. ...

tree into its owner's soul when. his neighbour told him that the. cherries would be ... additional factors affecting the. municipalities such as the intereth ...

... cultural, geographical, and demographical factors stood in opposition to the ... organizations that dealt with problems affecting groups larger than "outfits" ...

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When recalls matter: factors affecting owner response to automotive recalls.: An article from: Journal of Consumer Affairs

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